# Engineering Manager, Agents at True Talent Solutions Partners

- Company: True Talent Solutions Partners
- Status: Open
- Workplace: On-site
- Location: New York
- Level: Lead
- Discipline: Engineering
- Employment: Full-time
- Posted: 2026-11-09
- Skills: Client Roles
- Apply: https://jobs.ashbyhq.com/true-talent-solutions-partners/4552b20d-3690-44ef-b483-f02f89bded14

## Description

ABOUT THE ROLE

Lead an engineering team building and deploying AI agents for customer-facing support experiences. You will combine technical leadership, customer partnership, and hands-on problem solving to deliver reliable systems that can scale to large user bases.


WHAT YOU'LL DO

 - Lead, mentor, and grow a team of engineers building AI agents for complex customer interactions.

 - Partner with enterprise customers to understand operational challenges and shape scalable agent solutions.

 - Drive agent deployments from initial implementation through ongoing iteration and optimization.

 - Work with product, design, and research teams to identify shared customer needs and inform platform direction.

 - Help define technical strategy and roadmap for AI-powered customer support.

 - Maintain a high engineering quality bar while encouraging ownership, speed, and customer focus.


WHAT WE'RE LOOKING FOR

 - At least 5 years of software engineering experience, including 1 or more years managing or leading engineers.

 - Backend or product engineering experience building customer-facing products or complex distributed systems.

 - Production proficiency in Python and experience with TypeScript and asynchronous programming.

 - Strong technical depth and comfort investigating failures across complex systems.

 - Clear communication skills and experience working directly with enterprise customers.

 - Experience with LLM applications, agentic workflows, or multimodal models is a plus.


COMPENSATION & BENEFITS

Base salary: $300,000 to $360,000 annually. Visa sponsorship is av

More True Talent Solutions Partners roles: https://deviantjobs.com/companies/true-talent-solutions-partners