# Product Manager at Pivotal Health - Company: Pivotal Health - Status: Open - Workplace: Hybrid - Location: Williamsburg, NY · Remote · Remote - US · Santa Monica, CA - Level: Mid-level - Discipline: Product - Employment: Full-time - Salary: $150K–180K - Posted: 2026-11-03 - Skills: Product, Product Management - Apply: https://jobs.ashbyhq.com/pivotal-health/84fa3036-18fb-450b-8ab7-c308c5d257fd ## Description ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE When an insurer underpays a healthcare provider for out-of-network care, the provider can dispute it through Independent Dispute Resolution (IDR), a federal arbitration process. Pivotal runs that process for our clients. Case Strategy decides how we fight each dispute: whether to settle early in open negotiation, what offer to make, which arbiter (IDRE) to pick, and what we argue in our position statement. Those decisions determine how much our clients recover. It’s the largest product area at Pivotal, and it sits where user-facing product, Ops pro More Pivotal Health roles: https://deviantjobs.com/companies/pivotal-health