# Director, Lifecycle Technology & Operations at Crunchyroll, LLC

- Company: Crunchyroll, LLC
- Status: Open
- Workplace: On-site
- Location: Los Angeles, California, United States
- Level: Principal
- Discipline: DevOps & SRE
- Employment: Full-time
- Salary: $195K–205K
- Posted: 2026-10-06
- Skills: Lifecycle Marketing
- Apply: https://boards.greenhouse.io/crunchyroll/jobs/8250498?gh_jid=8250498

## Description

About Crunchyroll
 Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
 Join our team, and help us shape the future of anime!
 About the role 
 As the Director, Lifecycle Technology & Operations, you will lead the global operating model and technical foundation that enables Lifecycle Marketing to deliver personalized, data-driven customer experiences at scale.
 You will oversee global Lifecycle Operations while serving as the primary Lifecycle business owner for our customer engagement and orchestration platform and the broader technology and data ecosystem that powers customer engagement. Today, Braze sits at the center of that ecosystem. You will define platform strategy and stewardship; journey and campaign operations; customer data and audience capabilities; personalization and decisioning; governance; automation; capacity; and partner delivery. This will build capabilities that can scale globally while supporting the needs of individual regions and markets.
 Sitting at the intersection of Lifecycle Marketing, Marketing Technology, Data, Product, and Operations, this role combines ownership of the technical foundation that powers Lifecycle with leadership of the operating model that brings it to life. You will partn

More Crunchyroll, LLC roles: https://deviantjobs.com/companies/crunchyroll-llc