# Engineering Manager - Chat Platform at Deliveroo

- Company: Deliveroo
- Status: Open
- Workplace: On-site
- Location: London, England; London, United Kingdom
- Level: Lead
- Discipline: Engineering
- Employment: Full-time
- Posted: 2026-10-29
- Skills: Core Engineering
- Apply: https://job-boards.greenhouse.io/deliveroo/jobs/8334675

## Description

Our Global Structure 
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
 About the Team 
 World-class customer service is one of the cornerstones. We're about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication.
 Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
 About the Role 
 You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones.
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More Deliveroo roles: https://deviantjobs.com/companies/deliveroo