# Operations Coördinator at Picnic

- Company: Picnic
- Status: Open
- Workplace: On-site
- Location: Utrecht, Utrecht, Netherlands
- Level: Junior
- Discipline: Backend
- Employment: Full-time
- Posted: 2026-11-02
- Skills: Fountain, Aircall
- Apply: https://jobs.picnic.app/nl/vacancies?gh_jid=8345898

## Description

In a Nutshell 
 Are you an analytical problem-solver who thrives on smart automations, structure, and seamless scheduling?
 As an Operations Coordinator, you ensure that our recruitment team of 25 recruiters can perform at their best. You manage the central daily planning for the hiring team, build clever automations in our software (including Fountain and Aircall), and safeguard the quality of the recruitment process. In doing so, you streamline the intake of our Shoppers, who pick orders in the FCs, and our Runners, who handle deliveries from our Hubs. Thanks to your data-driven approach and system administration, the recruitment process runs at lightning speed and peak efficiency.
 Key Responsibilities 
• 
 Building smart schedules: You are responsible for the central daily planning of our 25 recruiters. You ensure that the right people are always answering calls, conducting interviews, or updating administrative tasks at any given moment.
• 
 Optimising the candidate experience: A sudden spike in incoming calls? You track wait times in real time and quickly bring in extra team members to help, ensuring every applicant is assisted within 30 seconds.
• 
 Owning tools and systems: You are the main point of contact for our software and telephony platforms (such as Fountain, Aircall, and Google Sheets). If an issue arises or a process can be improved, you troubleshoot it and configure the system properly.
• 
 Saving time through smart solutions: You come up with creative ways to cut down manual work, such as self-scheduling tools for applicants or automated chat functions to

More Picnic roles: https://deviantjobs.com/companies/picnic