# Director CX AI at Banyan Software

- Company: Banyan Software
- Status: Open
- Workplace: On-site
- Location: United States
- Level: Principal
- Discipline: AI & ML
- Employment: Full-time
- Posted: 2026-10-27
- Skills: LoanVision
- Apply: https://job-boards.greenhouse.io/banyansoftware/jobs/5261604007

## Description

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.
 AI Agent Operations Consultant
 Loan Vision · Remote, United States (light travel) · Full-time · Customer Success
 Reports to: VP, Customer Success & Engagement
 About Loan Vision
 Loan Vision is mortgage accounting software built on Microsoft Dynamics 365 Business Central. Lenders use it to run loan-level accounting, AP and cash management, commissions, core finance, reporting and analytics in one place. More than 250 mortgage banking customers rely on it, including independent mortgage banks, banks and credit unions. Loan Vision is part of Banyan Software.
 In July 2026 we launched Luna , an AI assistant inside the platform that gives customers instant answers and step-by-step guidance. Luna 2.0 , now in development, is an agent that takes action inside the ERP. Soon our customers may work alongside AI for much of their day.
 About the Role
 Loan Vision is becoming an AI-first

More Banyan Software roles: https://deviantjobs.com/companies/banyan-software