# Head of Data at Vapi

- Company: Vapi
- Status: Open
- Workplace: Hybrid
- Location: San Francisco · Remote
- Level: Principal
- Discipline: Data
- Employment: Full-time
- Salary: $200K–240K
- Posted: 2026-09-24
- Skills: Business Operations, Finance
- Apply: https://jobs.ashbyhq.com/vapi/4b08d69e-9d72-49bb-9a54-397cd8cef5c7

## Description

Vapi (/ˈVɑːpi/):

 - Voice AI that resolves, not transfers

 - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

 - Trusted by 1 million developers building the future of voice agents

 - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

 - Try talking to Vapi now! https://vapi.ai/


WHY WE’RE HIRING THIS ROLE:

 - Vapi has more data than clarity. One billion calls, millions of developer events, and an enterprise book growing 10x, but no single source of truth.

 - Finance, GTM, Product, and Engineering each have their own numbers. Alignment breaks down exactly when it matters most.

 - You will be our first Head of Data. You will build the function from scratch: the canonical metrics, the infrastructure behind them, and the culture that trusts them.

 - This is a leadership role reporting to the CFO. Every function's ability to move fast and move together depends on the work you do.




WHAT YOU’LL DO:

 - Own the single source of truth. Define and own Vapi's core metric set (ARR, NRR, churn, call volume, latency, reliability) and build the canonical data model every team pulls from. One definition of a billable call. One definition of an active customer. One number in the board deck.

 - Make the GTM funnel measurable end to end. From signup and first call, through activation, PQL, MQL, SQL, SQO, PoC, and closed won, to time-to-live, adoption health, expansion, and retention. Arbitrate conflicting definitions and drive adoption of shared logic.

 - Run the operating cadence. Own the 

More Vapi roles: https://deviantjobs.com/companies/vapi