# Senior Professional Services Engineer - West at Temporal

- Company: Temporal
- Status: Open
- Workplace: Remote
- Location: Seattle, Washington · Remote · Los Angeles, California · San Francisco, California
- Level: Senior
- Discipline: DevOps & SRE
- Employment: Full-time
- Salary: $133K–174K
- Posted: 2026-10-06
- Skills: Temporal
- Apply: https://jobs.ashbyhq.com/temporal/29fbbb7e-f8d3-4424-a301-cb32b704ae16

## Description

ROLE SUMMARY

Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.

As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.


WHAT YOU’LL DO

 - Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams

 - Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning

 - Identify and remove early activation blockers before they become escalations

 - Help customers stand up and operate Temporal Server in production, including self-hosted environments

 - Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning

 - Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server

 - Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements

 - Lead hands-on workshops and training that enable customer and partner enginee

More Temporal roles: https://deviantjobs.com/companies/temporal