# Support Engineer (AMER - Weekends) at Supabase

- Company: Supabase
- Status: Open
- Workplace: Remote
- Location: Remote, AMER · Remote
- Level: Junior
- Discipline: QA & testing
- Employment: Full-time
- Posted: 2026-07-31
- Skills: Postgres, Database, Support
- Apply: https://jobs.ashbyhq.com/supabase/dcf09dfe-55bc-44ba-b5db-1a2de7f33216

## Description

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

You will:

 - Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.

 - Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.

 - Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).

 - Identify where internal tooling might be developed or obtained to improve support efficiency.

 - Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

You are:

 - Experienced in customer support, with 3+ years of experience providing developer support to technical customers.

 - Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.

 - Excellent communication skills and fluency in English.

 - Skilled in us

More Supabase roles: https://deviantjobs.com/companies/supabase