# Senior Technical Business Analyst - Operations & Automation at Salonkee

- Company: Salonkee
- Status: Open
- Workplace: Hybrid
- Location: Luxembourg · Remote
- Level: Senior
- Discipline: Product
- Employment: Full-time
- Posted: 2026-09-30
- Skills: Operations
- Apply: https://jobs.ashbyhq.com/salonkee/e6e25798-ec86-4faa-a3e9-10d0d41ca86c

## Description

Salonkee is one of Europe’s fastest-growing beauty-tech companies, helping thousands of salons simplify their daily operations and offer an outstanding experience to their clients.

Our all-in-one software simplifies appointment scheduling, payments, and client management, allowing salons to focus on what truly matters: delivering an exceptional customer experience.

We’re proud to shape the future of the beauty industry with innovation, collaboration, and a people-first mindset.



The opportunity

You'll join a small, high-impact Operations team, reporting directly to our COO Nicolas. Your job is to make our commercial machine run smoother and faster: owning CRM workflows, building automations, and connecting a growing stack of tools across multiple departments (Sales, Customer Support, Finance, Marketing, …).

You won't be writing product code. You'll be architecting the operational backbone of a scaling company and you'll own what you build, from design to documentation to ongoing maintenance.



What you will be doing

 - CRM (Zoho CRM): Design, build and maintain workflows end to end (forms, assignment logic, widgets, lead scoring,…) designed to increase our 100+ sales force impact in terms of deals closed.

 - Automation & integration (n8n): Build and maintain webhook-driven workflows connecting our entire tech stack (Zoho CRM, Intercom, Zoho Billing, Zoho Sign, Brevo, Airtable, BambooHR, …). Handle data sync, event triggers, and error handling at scale.

 - Data operations: Run mass data clean-ups, enrich records via APIs, normalize fields, and safeguard data integr

More Salonkee roles: https://deviantjobs.com/companies/salonkee