# Strategy & Operations Principal at Via

- Company: Via
- Status: Open
- Workplace: On-site
- Location: Los Angeles, CA
- Level: Principal
- Discipline: Frontend
- Employment: Full-time
- Posted: 2026-09-14
- Skills: Flutter
- Apply: https://job-boards.greenhouse.io/via/jobs/8805903002

## Description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
 As a Strategy and Operation Principal , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
 What You’ll Do: 
• Manage the on-site daily operations of Via’s service on behalf of our partner
• Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
• Manage and mentor the on-site team of dispatchers and shift managers
• Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
• Liaise closely with Via senior management and Via’s external partners
• Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
• Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
• Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
• Lead, coach and develop an engaged team of

More Via roles: https://deviantjobs.com/companies/via