# Senior Technical Product Manager, IT Service Management at ŌURA

- Company: ŌURA
- Status: Open
- Workplace: Remote
- Location: Remote - United States
- Level: Senior
- Discipline: Product
- Employment: Full-time
- Posted: 2026-10-13
- Skills: IT
- Apply: https://job-boards.greenhouse.io/oura/jobs/4434556009

## Description

Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
 Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 
 We are looking for a hands-on Senior Technical Product Manager to own Oura's IT service management (ITSM) and employee service management (ESM) platforms. You will lead our move off a legacy ITSM tool to a modern, AI-native platform, then bring service management to teams like HR, Finance, Legal, and Security on whichever platform or platforms fit them best. You will be fluent in ITSM theory, comfortable evaluating tools without bias, and willing to roll up your sleeves to configure, integrate, and ship. Above all, you will care about the people on the other side of every request and work to make getting help easy and seamless.
 What You Will Do: 
• Lead the migration from our legacy ITSM platform to a modern, AI-native one, from data model, workflow, and catalog design through integrations, cutover, and decommission, with no loss in service levels or employee satisfaction
• Be the voice of the employee. Design req

More ŌURA roles: https://deviantjobs.com/companies/oura