# Staff Product Manager, Growth Alliance (all genders) at HelloFresh

- Company: HelloFresh
- Status: Open
- Workplace: On-site
- Location: Toronto, Ontario, Canada
- Level: Staff
- Discipline: Product
- Employment: Full-time
- Posted: 2026-09-18
- Apply: https://careers.hellofresh.com/global/en/job/8210450?gh_jid=8210450

## Description

The role 
 HelloFresh's Onboarding squad owns the highest-leverage window in the customer lifecycle: from the moment a prospect converts to the moment they become a settled, loyal customer. Onboarding is the connective tissue that links the conversion funnel to long-term customer value.
 We are hiring a Staff Product Manager to lead the Onboarding squad and define the product vision for how HelloFresh guides new customers from their first delivery into habitual, high-value subscription. You will own the end-to-end early customer experience across web and app — spanning post-checkout confirmation, subscription management, digital engagement, and the critical Box 1→2→3 progression — across all HelloFresh Group brands, including Factor.
 The defining product challenge ahead is building and scaling the Next Best Action (NBA) framework: an ML-powered, segment-aware system that identifies the right action for each customer at each moment in their early lifecycle and delivers it seamlessly across web and app surfaces. This is a genuine 0-to-1 build — one that requires both strategic vision and hands-on execution.
 This role demands a PM who is obsessed with solving customer pain points and equally obsessed with the cross-squad collaboration required to do it at scale. Onboarding does not sit inside a single product surface — it spans the activation funnel, CRM and lifecycle communications, app and engagement experiences, and Data Science. The PM leading this squad must be a hyper-collaborator: capable of aligning diverse stakeholders across squads and tribes and bringing coherence

More HelloFresh roles: https://deviantjobs.com/companies/hellofresh