# Technical Integration Specialist (EMEA) at Constructor

- Company: Constructor
- Status: Open
- Workplace: Remote
- Location: Remote - EMEA · Remote · Remote - France · Remote - Belgium
- Level: Mid-level
- Discipline: DevOps & SRE
- Employment: Full-time
- Posted: 2026-10-16
- Skills: Engineering
- Apply: https://jobs.ashbyhq.com/constructor/26abb2af-6388-4410-9c59-60af0950bd7c

## Description

ABOUT THE POSITION

Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.

 

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform.  This includes:

 - Onboarding support - Collaborating with customers to understand their technical integration needs and assist them through the integration process

 - API and library education - Providing expert guidance on integrating with Constructor's APIs and utilizing open source libraries

 - Troubleshooting - Helping resolve technical challenges and integration issues alongside Customer Success teams

 - Index configuration - Working with customers to ensure their product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results

 - Communication - Acting as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations

 - Process improvement - Documenting customer interactions, common issues, and solutions, improving integration documentation and customer onboarding


REQUIREMENTS

 - Proven experience in customer support or technical support roles

 - Knowledge of REST-b

More Constructor roles: https://deviantjobs.com/companies/constructor
