# Senior AI Specialist (Operations) (x/f/m) at Doctolib

- Company: Doctolib
- Status: Open
- Workplace: On-site
- Location: Berlin, Berlin, Germany
- Level: Senior
- Discipline: AI & ML
- Employment: Full-time
- Posted: 2026-09-03
- Skills: Strategy
- Apply: https://job-boards.greenhouse.io/doctolib/jobs/7985252003

## Description

Doctolib is looking for you to join us as a Senior AI Specialist (x/f/m) at our Berlin location, starting as soon as possible.
 Doctolib is becoming an AI-native company. We are redesigning the way we work, workflow by workflow, and are looking for people who will not only support this transformation, but actively build it. As a Senior AI Specialist , you will be the technical builder and AI Ops Owner behind AI-powered productivity for our Operations and Customer Success teams.
 You will work in founder and product mode : you will own a workflow end to end, from context and agent design to evaluation, and continuously take it to a higher level of automation. Our ambition is to move away from manual case-by-case work towards workflows that run largely autonomously while maintaining a high quality bar. In this way, you will contribute directly to our mission of improving healthcare for everyone.
 Your Responsibilities
• Redesign workflows rather than simply automating them: You analyze the most critical Operations and Customer Success workflows, break down time-consuming processes that require limited judgment, and transform them through the use of AI agents. You set clear objectives for autonomy and quality, and continuously develop them further.
• Build and operate AI agents as products: You develop and manage agents on platforms such as Dust or Claude. Each agent is deployed to production with a defined baseline and relevant metrics such as benefit, usage, and scalability.
• Knowledge and context management: You deliberately curate the context agents need, from templates t

More Doctolib roles: https://deviantjobs.com/companies/doctolib