Senior UX Researcher/ Designer

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<h3><strong>🚀 About the role</strong></h3>

<p><strong>Career track:</strong> IC4</p>

<p><strong>Unit:</strong> LX</p>

<p>As Senior UX Researcher / Designer, you will play a vital role in understanding our learner audience. This role sits within our Learner Experience (LX) division, a fully-funded zero to one startup within our established business.</p>

<p>You will guide rich, foundational research that shapes what we build before design work begins. Bringing genuine research depth and being comfortable with exploring ambiguous, early-stage problems, you will also be hands-on enough in design to turn what you learn directly into work that ships.</p>

<p><strong>You will be responsible for:</strong></p>

<ul>

<li><strong>Foundational Generative Research: </strong>Heading up exploratory research to build a deep, evidence-based understanding of learners, their needs, behaviours, and unmet problems in ambiguous, early-stage problem spaces, setting up continuous discovery practices.</li>

<li><strong>Methodological Rigour &amp; Infrastructure: </strong>Applying structured research methodology, study design, sampling strategies, and bias mitigation, whilst building a robust research repository and knowledge base to compound insight over time.</li>

<li><strong>Cross-Functional Insight Sharing: </strong>Sharing generative insights clearly with Product Management, UX Design, and Growth Marketing to shape decisions, product directions, and commercial conversations and positioning.</li>

<li><strong>Design Delivery: </strong>As a small, start-up style team, dedicating roughly 30%