Stripe

Product Manager, Disputes

New York, Chicago, Seattle, San Francisco

SQL · Python · JavaScript · HTML · CSS

About the team

The Payments Intelligence organization builds the systems that optimize payments across Stripe’s global network. We develop data-driven products that help businesses maximize revenue while minimizing fraud, disputes, and payment costs.

The Disputes team builds products that help businesses prevent, manage, and resolve payment disputes. We are creating an increasingly automated, end-to-end experience from helping cardholders recognize purchases and resolving issues before they become disputes, to recovering revenue when disputes do occur. Our products help businesses reduce operational effort, maintain healthy dispute rates, and stay in good standing with payment networks.

Dispute Prevention is a fast-growing product area with an ambitious vision: make Stripe’s intelligence and network capabilities available to businesses of every size, including large platforms and businesses that process payments across multiple providers. We work across Stripe and with external partners to turn a complex, fragmented ecosystem into products that are simple to adopt, easy to operate, and capable of delivering measurable value at scale.

What you’ll do

As a product manager on the Dispute Prevention team, you’ll shape the next generation of products that help businesses prevent and resolve disputes. You’ll define the vision and strategy for a fast-growing product area, expanding our capabilities across customer segments, platforms, and payment-processing environments. You’ll help users reduce purchase confusion, maintain healthy dispute rates, and recover more revenue by

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