Business Consulting
Help financial institutions build the next generation of fraud prevention.
Online fraud and phishing are no longer simply cybersecurity or customer-awareness issues. For banks and insurers, fraud prevention is increasingly becoming a business transformation challenge involving payments, technology, data, customer journeys, operations and governance.
At Capco, we help financial institutions translate this changing fraud landscape into practical solutions. Our work spans fraud prevention and detection, payment controls, real-time decisioning, fraud intelligence, customer protection and operating models.
We are looking for an experienced Business Analyst with a strong track record in Fraud, Financial Crime, Payments or related Risk domains within financial services.
What will you do?
As a Business Analyst, you will work at the intersection of business, risk, operations and technology. You will help banks and insurers turn complex fraud challenges and regulatory requirements into concrete processes, requirements and solutions.
- Analyse and redesign fraud prevention and detection processes
- Translate business and regulatory requirements into functional requirements, user stories and process designs
- Design and improve payment and customer journeys around fraud prevention and intervention
- Define requirements for real-time fraud monitoring and decisioning
- Work on fraud data, behavioural analytics, device intelligence and fraud signals
- Support the design of fraud operating models, including roles, processes and governance
- Contribute to initiatives around victim su