Staff Product Manager, Telephony
North America · Remote · San Francisco, CA (Hybrid)·$225K–265K
R&D · Product
ABOUT LIVEKIT
LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.
ABOUT THIS ROLE
We're looking for the first Product Manager for LiveKit Telephony: how AI agents utilize the global phone network. Landlines, mobile networks, and enterprise phone systems already connect nearly every person and business on earth. Making an agent a first-class participant on that network is what turns voice AI from a demo into something that picks up a real phone number and does real work.
Our PM team is small and high-leverage, with each PM coming in to establish the foundations in a new area of the business. Telephony is essential to many of the highest-value voice AI use cases running today: call centers, customer support, healthcare triage, outbound sales, appointment scheduling. A large share of our growth comes from enterprises putting agents on the phone at massive volume, and every one of those calls runs through this product.
You'll shape the direction and roadmap for Telephony alongside the engineering leaders who build it, across both sides of the product. On one side is SIP trunking, where enterprises bring the carriers and phone systems they already have and everything has to interoperate, stay up, and sound good. On the other is LiveKit Phone Numb