Client Roles
ABOUT THE ROLE
Join an early-stage healthtech company building an AI-enabled medical record platform for home health agencies. You will turn manual, spreadsheet-heavy workflows into practical products that help agencies work more efficiently and support timely patient care.
WHAT YOU'LL DO
- Talk with and shadow customers across intake, scheduling, billing, and documentation to identify their most important workflow challenges.
- Build quick prototypes, demonstrate them to users, and gather feedback to guide rapid iterations.
- Partner closely with engineering, spending about half your time translating customer insights into product decisions and reviewing work from start to finish.
- Turn individual customer requests into scalable features across both new products and the core platform.
- Own outcomes including product adoption, usage, customer satisfaction, and time saved, and share findings regularly with company leadership.
WHAT WE'RE LOOKING FOR
- At least 3 years of product management experience, including work at an early-stage or high-growth startup.
- A hands-on engineering or coding background, ideally including at least 2 years of full-stack software engineering experience before moving into product.
- Strong product judgment and experience with B2B SaaS, workflow-heavy products, or modernizing legacy platforms.
- Healthcare technology or experience in another regulated industry is a plus.
- A customer-focused, low-ego approach, with a willingness to prototype, collaborate closely with engineers, and stay hands-on.
- Strong computer scie