Client Roles
ABOUT THE ROLE
Own enterprise software deployments for a financial technology platform serving large mortgage servicing organizations. You will work across customer operations, product, and engineering to turn complex workflows into effective implementations and measurable outcomes.
WHAT YOU'LL DO
- Lead deployments from understanding customer operations through platform configuration, adoption, and results measurement.
- Visit customer sites to observe workflows, analyze data, and solve operational challenges, with domestic travel of about 10%.
- Work with product and engineering to translate legacy processes into scalable software solutions.
- Make sound decisions amid ambiguity and incomplete information.
- Build playbooks, tools, and processes to make future deployments more efficient and scalable.
WHAT WE'RE LOOKING FOR
- Three to eight years of professional experience, including at least three years in the United States.
- Experience in management consulting, investment banking, private equity, hedge funds, or a high-growth startup, with relevant work in core business functions.
- A record of stable tenure, with more than one year in prior roles.
- Experience creating playbooks, tools, or processes from the ground up.
- Strong working knowledge of AI tools and coding agents, plus familiarity with SQL, Python, and data warehousing.
- Strong analytical skills, a high degree of ownership, and comfort operating in ambiguous environments.
- Undergraduate degree from a strong, well-regarded institution.