Client Roles
ABOUT THE ROLE
Join a technical delivery team building and launching AI agents for enterprise customers. You will turn customer requirements into reliable implementations, working across customer-facing and internal teams to improve agent performance and the tools used to build them.
WHAT YOU'LL DO
- Own AI agent implementations from initial scoping through launch, testing, and ongoing iteration.
- Translate customer requirements into structured build plans and deliver production-ready solutions.
- Configure agent workflows and integrations, validating that they work reliably at scale.
- Collaborate with product, engineering, customer success, and go-to-market partners to surface gaps and improve the platform.
- Work with customer technical stakeholders to define success and deliver meaningful business outcomes.
WHAT WE'RE LOOKING FOR
- At least 3 years of experience in a technical customer-facing role such as solutions engineering, forward-deployed engineering, technical consulting, or implementation engineering.
- Experience shipping technical solutions end to end, including structured execution, testing, validation, and iteration.
- Ability to write code, including experience with Python, APIs, and integrations.
- Background at a technically complex B2B SaaS company, with experience in enterprise integrations and related security or compliance considerations.
- Experience building with or around LLMs, AI agents, conversational systems, or automation workflows.
- Strong written and verbal communication, clear thinking, and evidence of high-quali