Client Roles
ABOUT THE ROLE
Join a healthcare AI team delivering production AI agent systems for healthcare and life sciences organizations. You will own technical delivery across client engagements, from early solution design through implementation and ongoing support, while helping improve reusable platform capabilities.
WHAT YOU'LL DO
- Lead client engagements from pre-sales demonstrations and requirements discovery through architecture, integration, launch, and post-launch support.
- Design and build production AI agent systems that connect with healthcare platforms such as EHR and EMR systems, claims, specialty pharmacy, and CRM tools, with attention to HIPAA requirements.
- Facilitate technical working sessions and present solutions to executive and technical stakeholders.
- Make independent architectural and implementation decisions, including selecting tools, defining integration scope, and resolving delivery challenges.
- Share insights from client deployments with the product team and develop reusable components for future implementations.
WHAT WE'RE LOOKING FOR
- 5 to 15 years of software engineering experience, including ownership of production systems from architecture through deployment.
- Experience producing end-to-end system architectures and architecture diagrams, and delivering customer-facing software in production.
- Experience putting LLM systems or AI agents into production, including evaluation, guardrails, and monitoring.
- Client-facing technical delivery experience, including pre-sales, scoping, integrations, and leading technical sessio