Product
Overview
The Product Manager is a self-starter, a hands-on problem solver, and a relationship builder. The Product Manager continuously builds institutional knowledge that spans all teams and functions within the company as well as a deep understanding of the evolving competitive landscape. The Product Manager works with the Engineering and Design to build and prioritize a backlog of strategic and tactical software requirements for internal CRM and customer-facing web applications. The Product Manager will establish a clear CRM experience strategy, improve usability across critical workflows, and enable faster delivery of new experiences through reusable APIs and shared platform capabilities. The Product Manager has in-depth knowledge of user experience design, demonstrates the ability to author user stories and functional specifications, and works closely with software engineers and quality assurance.
This role will be hybrid based out of our New York City office.
What You'll Do
- Build and executing a roadmap for Core products
- Guide the agile development processes including quarterly planning, metrics gathering, sprint planning, grooming, and overall sprint deliverables
- Own product roll out planning and execution including training, written deliverables, project demonstrations, and in-person presentations
- Lead meetings with multiple stakeholders to identify and prioritize software development and business process improvement initiatives
- Develop detailed functional specifications, user stories, and visual mock-ups for stakeholder review
- Gather feedb