AI · patient-facing AI agents
ABOUT THE ROLE
Join an early-stage healthtech team building patient-facing AI agents for clinical trial recruitment. You will own the agent experience and help make it safe, reliable, and scalable across a regulated healthcare environment.
WHAT YOU'LL DO
- Orchestrate AI agents to coordinate patient recruitment across clinical trials in North America.
- Review production conversations, identify failure scenarios, turn them into evaluations, and improve the agent harness.
- Integrate health profile data sources to support timely outreach and patient matching for new trials.
- Scale language model-powered conversations across voice, SMS, and email while maintaining consistency and personalization.
- Evaluate emerging agent tools and research, incorporating useful advances into the software platform.
WHAT WE'RE LOOKING FOR
- 0 to 4 years of software engineering, agent engineering, or applied AI experience.
- Deep practical experience building conversational agents and agent harnesses at scale, beyond prototypes or internal tools.
- Experience developing evaluation and tracing infrastructure for AI agents, including production feedback loops.
- Strong software engineering fundamentals, ideally with a full-stack background and applied LLM experience.
- Experience with conversational AI, agent orchestration, language models, voice, SMS, and agent development frameworks.
- An undergraduate degree in computer science, mathematics, or a related field, or equivalent strong technical foundations.
- Interest or experience in healthtech, healthcare, or life