Databricks
Req ID: CSQ128R179
Location: London, United Kingdom - Hybrid
Recruiter: Dina Hussain
Role Overview
As a Forward Deployed Engineering (FDE) Manager, you will lead a high-performing delivery team of 8+ Individual Contributors (ICs) to build and productionize solutions for customers' data and AI challenges using the Databricks platform. You are responsible for ensuring high-quality technical execution, driving professional services business outcomes, and nurturing elite engineering talent while remaining close to the technology and execution.
Scope of Impact & Leveling Criteria
- Oversees successful delivery at the delivery team and account level, driving Professional Services (PS) business outcomes through high-quality execution. Impact is measured by key metrics including Bookings, Revenue, Margin, CSAT, and Direct Consumption / Delta Cloud Consumption (DBUs).
- Typically manages an elite engineering team of 8+ Individual Contributors. Handles delivery across direct accounts and navigates technical and scoping alignment with Engagement Managers and client stakeholders.
- Focuses internally on building team capabilities and externally on account execution. Mandates high standards for Greenhouse scorecards and interview calibrations, ensuring clear pass/fail hiring signals.
Key Responsibilities & Core Behaviors
- Connect your team’s day-to-day work to real customer outcomes and business impact. Build excitement about Databricks by sharing customer wins and delivery successes, making each individual feel motivated and appreciated.
- Reinforce your team’s top deliver