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True Talent Solutions Partners

Senior Forward Deployed Engineer, Operate

New York

AI · healthcare

ABOUT THE ROLE

Join a healthcare AI team deploying production AI agents for health systems, providers, and life sciences organizations. You will lead technical delivery from early client discussions through implementation and ongoing support, while bringing field insights back to the core platform.

WHAT YOU'LL DO

  • Own client engagements from pre-sales demonstrations and requirements gathering through architecture, integration, launch, and post-launch support.
  • Design and build production AI agent systems that integrate with healthcare platforms such as EHR and EMR systems, claims tools, specialty pharmacy systems, and CRMs while meeting HIPAA requirements.
  • Lead technical working sessions and present system designs to executive and technical stakeholders.
  • Make architectural and implementation decisions, scope integrations, and resolve technical challenges in client settings.
  • Share deployment learnings with the product team and develop reusable components for future implementations.

WHAT WE'RE LOOKING FOR

  • Five to 15 years of software engineering experience, with a record of designing complete system architectures and producing architecture diagrams.
  • Experience taking customer-facing software and LLM or AI agent systems into production, including evaluation, guardrails, and monitoring.
  • Ownership of client delivery across scoping, pre-sales, integration, and post-launch support, with strong communication and executive presence.
  • Fluency in JavaScript, Node.js, TypeScript, Python, Next.js, and React, plus experience with cloud infrastructure
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