AI
Overview
We are looking for a Product Manager to support the build, rollout, adoption, and continuous improvement of AI-powered products used across Guidepoint’s expert-network operations.
This role sits at the intersection of product management, product operations, workflow automation, AI adoption, and internal tools. The ideal candidate is a hands-on problem solver who can work closely with users, engineering, QA, design, operations, and leadership to turn high-friction workflows into reliable, scalable product systems.
The Product Manager will support a portfolio of mature and emerging initiatives by writing clear requirements, managing user feedback, looking at adoption, usage data & analytics, triaging issues, supporting UAT and helping teams make data-driven product improvements. This role is especially important as Guidepoint expands its use of AI, automation, and human-in-the-loop workflows across complex operational processes.
What You’ll Do
Product Delivery & Execution
- Partner with engineering, QA, UX, and business stakeholders to support timely and high-quality delivery of product improvements.
- Participate in sprint planning, backlog refinement, UAT, release readiness, and post-release review.
- Help ensure features are tested against real user workflows, edge cases, business rules, and operational expectations.
- Support rollout planning, user onboarding, training, and adoption follow-ups for new and existing product capabilities.
Product Operations & Workflow Support
- Act as a day-to-day product contact for users
- Triage bug reports, u