AI
About Pelagon
Pelagon is building autonomous maritime interdiction systems for critical security applications. Our work brings together sensing, software, AI and maritime engineering to turn advanced technology into reliable systems in the field.
The role
Help bridge engineering and real-world operations. You will work with customers and the engineering team to prepare deployments, integrate systems, troubleshoot issues and turn field experience into product improvements. This hybrid role combines focused work with hands-on activities at test and deployment sites.
What you will do
- Prepare and support system installation, commissioning, demonstrations and field trials.
- Integrate hardware, software and communications components, and verify end-to-end operation.
- Diagnose issues using logs, measurements and structured testing; coordinate fixes with engineering.
- Translate customer needs into clear technical requirements and actionable product feedback.
- Develop deployment process, test reports, troubleshooting guides and operator documentation.
- Train and support users, explaining technical topics clearly and setting realistic expectations.
- Help improve system reliability, maintainability and ease of deployment.
- Follow site safety procedures and handle customer and technical information with discretion.
What you bring
- Hands-on experience in field engineering, systems integration, technical customer support or a related discipline.
- A practical foundation in electronics, embedded systems, networking or software troubleshooting.
- A structure