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AI Deployment Manager - Japan

Japan · Remote

PyTorch

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

ABOUT THE ROLE

As an AI Deployment Manager (ADM) at SpaceXAI, you’ll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You’ll help organizations successfully roll out Grok, Grok Build (Cursor), Grok Bot, and Grok APIs and evolve how they work with AI across knowledge work and coding.

You’ll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You’ll shape rollout strategy and influence SpaceXAI’s roadmap priorities through customer insight.

Success is measured by customer retention, product adoption, and revenue expansion.

What you’ll do

  • Manage a book of business with our top enterprise customers, owning the long-term success of each account
  • Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change
  • Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption
  • Turn high-impact use cases into durable, repeatable workflows across teams
  • Monitor account health and usage data to drive renewals and expansion
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