V
Vapi

Member of Technical Staff, Infrastructure Engineer

San Francisco · Remote·$280K–314K

Engineering · Core Engineering

Vapi (/ˈVɑːpi/)

  • Voice AI that resolves, not transfers
  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • Trusted by 1 million developers building the future of voice agents
  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
  • Try talking to Vapi now! https://vapi.ai/

VAPI (/ˈVⱭːPI/)

  • Voice AI that resolves, not transfers
  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • Trusted by 1 million developers building the future of voice agents
  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
  • Try talking to Vapi now! https://vapi.ai/

WHY THIS ROLE

  • Vapi’s real-time voice platform depends on core infrastructure across compute, storage, networking, and telephony. As usage grows, reliability has to be designed into the systems our customers depend on.
  • We’re adding a dedicated SRE profile to our five-person Infrastructure team. We need a software-first engineer who can build tooling and automation, improve observability, and turn operational lessons into lasting engineering improvements.
  • This role has a distinct focus from our broader Infrastructure Engineer role because it requires deep reliability and operability judgment. You’ll join a calibrated team and work on latency-sensitive systems at meaningful scale. This role is based in San Francisco.

WHAT YOU’LL DO

  • 30 Days: Learn Vapi’s architecture, production environment, incident history, and relia
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