Senior Operations Specialist, Engineering Testing

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback.

You’re excited about this opportunity because you will…

• Lead and oversee live testing across transport, deployment, and safety validation.
• Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members.
• Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes.
• Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required.
• Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products.
• Utilize