Lyft

Senior Business Systems Engineer - Integrations & AI

Toronto, Canada

AI

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is building the next generation of intelligent agents powered by AI. We're seeking a Senior AI Agentic Engineer to lead this transformation across the enterprise. This is a strategic role for someone who can bridge the gap between AI technology and business value, designing and deploying AI-powered workflows that deliver measurable outcomes. You'll work across IT, people operations, marketing, sales, finance, legal, and procurement to architect AI-first solutions that solve complex business problems.

Responsibilities

  • Architect and implement AI agents and intelligent workflows that transforms complex, multi-step business processes and deliver quantifiable business outcomes
  • Partner with business leaders and stakeholders across multiple departments to identify high-impact AI opportunities that align with organizational objectives
  • Elicit requirements from diverse stakeholders and translate complex business problems into technical solutions
  • Build compelling business cases that clearly articulate ROI, implementation costs, benefits, timelines, and strategic alignment
  • Evaluate, recommend, and implement AI solutions that best fit organizational needs and use cases
  • Design solutions with an AI-first approach, ensuring optimal value delivery and user experience
  • Monitor and measure the performance of AI workflows, using data-driven insights to demonstrate value and drive continuous improvement
  • De
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