Data Intelligence Platform
CSQ427R518
About the role
Databricks Learning & Enablement trains customers, partners, and Databricks employees on the Data Intelligence Platform. As a Staff Technical Instructor, you deliver our most strategic technical training and set the instructional quality bar for a global community of instructors and training partners. You partner with curriculum, operations, and account teams to translate real-world delivery experience into better courses, stronger instructors, and measurable learner outcomes.
This is a senior individual contributor role reporting to the Director of Global Delivery Excellence. You are a thought partner to Senior Director+ stakeholders on training delivery.
What you will do
- Lead associate- and professional-level instructor-led training across most of the Databricks catalog, virtual and in person, including tailored programs for strategic customers and large-scale events such as Data + AI Summit.
- Partner with curriculum teams on new course development and curriculum revamps so content reflects real delivery needs.
- Mentor Databricks Certified Instructors training partner instructors globally with timely, candid, actionable feedback.
- Use CSAT, NPS, and skill-progression data to identify and implement improvements in learner outcomes, instructor operations, tooling, and scheduling.
- Advise delivery leadership and account-facing teams on training plans, priorities, and emerging trends.
- Build AI-based tools to evolve training delivery readiness and in-class experiences.
What we look for
- Deep subject-matter expertise in at least one Datab