CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com .
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About the Role
Are you ready to help shape the future of cloud computing? CoreWeave is building a cloud platform designed for demanding GPU workloads, combining cutting-edge GPU technology with fast, adaptable infrastructure.
We’re looking for Bare Metal Support Engineers with an understanding of GPU infrastructure and AI applications to join our Customer Experience (CX) organization. In this role, you’ll support, operate, and maintain CoreWeave’s GPU fleet across data centers in the U.S., Europe, and beyond. You’ll work closely with customers, data center technicians, and engineering teams to help ensure our infrastructure is reliable, performant, and scalable.
What You’ll Do
Provide high-level support to customers using bare-metal GPU fleets on CoreWeave Cloud.
Diagnose, triage, and investigate customer issues and high-priority incidents; identify root causes and escalate when needed.
Build a deep understanding of customer workloads and use cases to provide tailored technical supp