voice AI solutions · applied AI
ABOUT THE ROLE
Join an applied AI team delivering voice AI solutions to enterprise clients. You will work closely with customer teams to turn requirements into production-ready systems, while sharing insights that help improve the platform.
WHAT YOU'LL DO
- Lead projects from early prototypes through production, clearly communicating progress, risks, and blockers.
- Design and build voice AI solutions, including effective LLM prompting approaches.
- Develop full-stack integrations with enterprise systems such as CRMs, ERPs, and scheduling tools using Python and JavaScript.
- Partner with sales and customer teams to gather requirements, create demos, and present system designs.
- Coordinate project scope and keep cross-functional teams aligned with concise updates.
- Turn reusable implementation patterns into tools or platform components.
- Translate customer feedback into actionable product and go-to-market recommendations.
WHAT WE'RE LOOKING FOR
- At least 5 years of experience in customer-facing engineering or technical roles, including work at startups or an established technology company.
- Experience as a forward deployed engineer, solutions engineer, technical product manager, founder, or in a similar customer-facing role.
- Strong production engineering skills and deep knowledge of distributed systems.
- Hands-on experience with React, Node.js, Python, and AWS, and a track record building full-stack integrations.
- Background delivering AI or voice AI solutions, using LLM prompting techniques, or a comparable level of senior engineering e