Client Roles
ABOUT THE ROLE
Join an early-stage AI-powered insurtech company as its first product designer. You will own the end-to-end user experience for claims software, turning complex operational workflows into clear, useful tools for insurance teams.
WHAT YOU'LL DO
- Design the claims workspace used by adjusters as well as dashboards for team leads and executives.
- Use product analytics, heat maps, user interviews, and direct observation to understand how customers work and guide product improvements.
- Partner with product and engineering to translate customer problems into workflows and implementation-ready designs.
- Create interaction patterns for AI agents that make their actions, sources, reasoning, and uncertainty visible, while allowing users to review or intervene.
- Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.
- Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas quickly.
- Measure whether design changes help users complete work with less effort.
WHAT WE'RE LOOKING FOR
- 5 to 8 years of product design experience, with consistent tenures in technology companies.
- Experience as a founding designer or first design hire at an early-stage startup.
- A portfolio demonstrating UX ownership of dense, technical software used by operators throughout the workday.
- Strong UX research and data-informed design skills, including simplifying complex workflows with behavioral analytics and user feedback.
- Experience prototyping with AI codi