MDR and Security Operations
ROLE SUMMARY
As a Senior Threat Analyst – Tier I on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
Shift: 11-8am ET
What You Will Do
- Monitor, investigate, and respond to alerts generated by the Sophos security stack (including EDR/XDR capabilities)
- Lead and mentor Tier I Analysts through escalated cases, ensuring thorough and accurate investigation practices.
- Perform end-to-end analysis on suspicious activity to assess scope, impact, and risk
- Identify and respond to cyber threats across customer environments using approved playbooks and tooling
- Accurately document findings, investigative steps, and outcomes in the MDR case management platform
- Conduct threat hunting to identify potential threats throughout the MDR customer base
- Investigate phishing emails, suspicious binaries, and behavioral anomalies
- Support detection tuning by identifying recurring false positives and suggesting improvements
- Stay informed on threat actor behaviors, MITRE ATT&CK techniques, and Sophos threat research updates
- Proactively research emerging IOCs, active exploits, and vulnerabilities to stay ahead of evolving threats
- Contribu