Senior Product Manager, Trust & Safety, Integrity and Fraud
London, United Kingdom - Deliveroo
Product (Trust)
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Couriers. We tackle complex challenges, from preventing fraud, abuse and Account Takeover to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth.
About the Role
Trust is foundational to an on-demand marketplace. Deliveroo, DoorDash and Wolt are converging European capabilities into one platform and one global product capability to prevent fraud and abuse. The marketplace is expanding rapidly beyond just restaurants as we become “your door to more." As we add new products, geographies, ways for Consumers, Merchants and Couriers to engage, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain