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DoorDash USA

Senior Operations Specialist, Labs

Fort Worth, TX·$28–42

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

About the Role

This role is the day-to-day backbone of the region's workforce. You'll support your manager on coverage across every site — flagging gaps early and stepping in to close them. Training and compliance, though, are yours to own: you run it, keep it current, and make sure every worker's records stay accurate and audit-ready at all times.

You’re excited about this opportunity because you will…

Create an Impact

  • Own day-to-day scheduling across every site in the region
  • Monitor and manage our flexible staffing platforms — filling coverage gaps and keeping the workforce pool running smoothly
  • Onboard and train new workers joining the temporary staffing network
  • Keep training and onboarding records accurate and up to date, and run regular check-ins so the team is always ready
  • Help make sure every site stays staffed, every shift — stepping in personally, including as a runner between sites and merchant locations
  • Contribute feedback and ideas that strengthen processes, product experiences, and regional reliability.
  • Identify where training is missing and create new content to close the gap

Team Collaboration

  • Be the first call for your manager — flagging coverage or compliance issues before they turn into bigger problems
  • Mentor and provide day-to-day guidance
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