AI · conversational experiences
ABOUT THE ROLE
Build and own patient-facing AI agents for a healthtech platform supporting clinical trial recruitment. This founding engineering role focuses on creating conversational experiences that can scale while remaining safe in a regulated industry.
WHAT YOU'LL DO
- Orchestrate AI agents that coordinate patient recruitment across multiple clinical trials.
- Analyze production conversations, identify failure scenarios, create evaluations, and improve the agent harness.
- Integrate health profile data so agents can engage patients at relevant moments and support trial recruitment.
- Scale language-model experiences across voice, SMS, and email while maintaining consistent, personalized conversations.
- Evaluate emerging agent tools and research and incorporate useful advances into the software platform.
WHAT WE'RE LOOKING FOR
- Zero to four years of experience as a software engineer, agent engineer, or applied AI engineer.
- Experience focused on building production AI agents or large-scale AI applications, beyond prototypes or internal tools.
- Experience building conversational agents and agent harnesses at scale, for text or voice.
- Experience developing evaluation and tracing infrastructure for AI agents.
- Familiarity with conversational AI, LLMs, multi-agent orchestration, LangGraph, Vercel AI SDK, voice AI, SMS APIs, or CTMS and CRM integrations.
- An undergraduate degree in computer science, mathematics, or a related field, with strong technical fundamentals.
- Ability to work independently, tackle difficult engineering problems,