NICE

Senior Product Manager - Voice Channel

USA - Sandy, UT

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is looking for a Senior Product Manager to help lead the Voice channel for CXone as it continues to evolve with AI and cloud innovation. Customers increasingly expect voice experiences that are easy to configure, extend, and scale, and Voice is at the center of that shift.

In this role, you will own key areas of the Voice product, including core voice capabilities, integrations and APIs, AI‑driven voice experiences, and the platform services that make voice easy to adopt and scale. You will turn market needs and technical constraints into a clear roadmap, and partner with R&D, UX, product marketing, sales, and professional services to deliver enterprise‑grade, scalable capabilities.

You will be responsible for the full product lifecycle, from discovery through GA and adoption, while maintaining NiCE’s standards for reliability, security, and compliance.

This is a high‑ownership product role, ideal for a Product Manager who thinks of voice as software, und

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