conversational AI
ABOUT THE ROLE
Join an early-stage healthtech company building conversational AI to support patient recruitment for clinical trials. As a founding engineer on the AI team, you will own production agents that help patients learn about and connect with relevant trials, with a strong focus on scale, reliability, and safety.
WHAT YOU'LL DO
- Build and orchestrate AI agents that coordinate patient recruitment across clinical trials.
- Review production conversations, identify failure scenarios, develop evaluations, and use results to improve the agent harness.
- Integrate health profile data sources to help agents reach patients at appropriate times and support trial screening.
- Scale language model experiences across voice, SMS, and email while maintaining consistent, personalized conversations.
- Evaluate emerging agent tools and research, incorporating relevant capabilities into the software platform.
WHAT WE'RE LOOKING FOR
- Zero to four years of experience as a software engineer, agent engineer, or applied AI engineer, with substantial focus on agents or large-scale AI applications.
- Experience building conversational agents and agent harnesses for real users at scale, beyond prototypes or internal tools.
- Experience developing evaluation and tracing infrastructure for AI agents.
- Familiarity with LLMs, multi-agent orchestration, LangGraph, Vercel AI SDK, voice AI, SMS APIs, and CTMS or CRM integrations.
- Strong computer science, mathematics, or related fundamentals, typically supported by an undergraduate degree in a related field.
- Self-di