Python · Docker · Kubernetes · AWS · Azure
ABOUT THE ROLE
Join a technical delivery team building and launching AI agents for enterprise customers. You will lead hands-on implementations from initial scoping through launch and iteration, helping customers achieve reliable, high-quality customer experiences while sharing feedback that improves the agent-building platform.
WHAT YOU'LL DO
- Own end-to-end execution of AI agent builds, from defining requirements and implementation plans through launch and ongoing improvement.
- Write and maintain agent-building artifacts, configure agent workflows, and validate integrations.
- Work directly with customer technical stakeholders to translate business needs into effective, reliable agent behavior.
- Partner with product, engineering, customer success, and go-to-market teams to deliver implementations and surface platform gaps.
- Use customer feedback and observed performance to inform agent improvements and platform development.
WHAT WE'RE LOOKING FOR
- Typically 3 or more years of relevant experience delivering technical solutions end to end for customers.
- Ability to write code in Python and experience working with APIs and building integrations.
- Strong communication skills, sound technical judgment, and the ability to explain complex work clearly.
- Experience building with or around LLMs, AI agents, conversational systems, or automation workflows is valuable.
- A bachelor's degree in computer science or a related technical background, with strong engineering fundamentals.
- Comfort working in a customer-facing technical delivery role that