Cloud
Cloud Architect, Product Management
Location: Seattle, WA (Remote) or Palo Alto, CA (Hybrid)
About the Role
We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions.
You thrive at the intersection of technical execution and product strategy . You’ll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments.
Key Responsibilities
- Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product requirements and PRDs.
- Architecture Validation: Work closely with PM and Engineering to design and validate architectures and workflows that meet enterprise-grade performance and security standards.
- Implementation Excellence: Lead the "last mile" of product success by ensuring field teams have the right documentation, technical enablement, and architectural guides to make post-sale implementations successful.
- Hands-on Validation: Conduct hands-on validation of new features in lab and customer environments to ensure they solve real-world challenges before full-scale rollout.
- Field Readiness: Suppo