Senior Developer Success Engineer - Singapore

SUMMARY

The Senior Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

What You'll Do

• Be a keen learner:
• At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in large scale distributed systems, orchestration, reliability, and observability while learning from complex, real-world customer use cases.
• Our stack includes Go, Python, Typescript and Java, providing continuous opportunities to hone your programming skills in resilience engineering and performance tuning.
• Be a passionate problem solver:
• If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Senior Developer Success Engineer, you’ll work directly with developers to troubleshoot complex issues, help them optimize performance and reliability, contribute to improving user experience, and help them be successful with using Temporal.
• You'll troubleshoot complex issues across Temporal workflows, SDKs, workers, and infrastructure, using logs, metrics, and tools such as Grafana and Prometheus to diagnose problems, reproduce bugs, and guide customers