OpenAI

Field CTO

San Francisco · Remote·$302K–352K

Go To Market

ABOUT THE ROLE

As a Field CTO (Strategic Pursuits), you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback.

This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy.

IN THIS ROLE, YOU WILL

CUSTOMER & DEAL STRATEGY

  • Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor.
  • Translate customer business needs into scalable technical solutions and architectures.
  • Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption.
  • Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations.

ARCHITECTURE & IMPLEMENTATION GUIDANCE

  • Guide customers on best practices for deploying and scaling AI-driven solutions in production.
  • Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security.
  • Act as a trusted advisor to ensure long-term success, not just short-term wins.

PRODUCT & FEEDBACK LOOP

  • Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization.
  • Identify gaps, opportunities, and
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