JavaScript · TypeScript
Overview
Our administrative team plays an essential role in helping Customer Service operate efficiently. In this role, you will use strong organizational skills, sound judgment, and attention to detail to support daily operations, coordinate administrative processes, and help teams stay informed, prepared, and responsive.
Responsibilities
- Oversee administrative and office operations. Manage daily administrative requests such as meetings, department events, purchase requests, and provide meeting coordination and IT support to help Customer Service teams stay organized and on schedule.
- Coordinate employee support activities. Facilitate onboarding and offboarding for new and existing employees, coordinate employee-related administrative processes, and partner with HR to manage onsite interview scheduling and logistics.
- Facilitate cross-functional coordination. Partner with various divisions to ensure team requests and workflow processes are handled efficiently and accurately.
- Resolve administrative issues. Address administrative challenges by leveraging workflows and identifying creative solutions aligned with company and department policies and procedures.
- Support policy communications. Post new and updated departmental policies and partner with leadership to communicate changes clearly and consistently to employees.
- Support special projects. Contribute to additional initiatives and projects as business needs evolve.
Requirements
- 2+ years of administrative experience, including process improvement and workflow support
- Ability to manage multiple prioriti