Data & Analytics
Senior Data Analyst
Team- Consumer Bank
Location -London (office-first)
Employment type Permanent, full-time
[Visa note: we're unable to offer visa sponsorship for this role]
Team description
The Consumer Bank tribe is growing fast. We're investing in the biggest growth opportunities. The person in this role will turn the KPI story into clear recommendations for leadership. Will be working with Product, Growth, Finance and Risk, and a Senior Analytics Engineer who's building the data foundation.
What you'll do
- Own the Consumer Bank KPI framework, defining and maintaining consistent metrics across acquisition, activation, engagement, retention and customer value
- Build reporting that gives leadership and stakeholders a clear, trusted view of performance
- Challenge assumptions and interpretations when the evidence points elsewhere, helping
- leadership judge whether growth is sustainable
- Dig into acquisition performance, including cost per customer, channel quality and the long-term value of newly acquired customers
- Partner with Product, Growth, Finance and Risk teams, surfacing trends, anomalies and opportunities before they're asked
- Support the design and analysis of experiments, helping teams understand what's really driving results
You'll be great for this role if
- Experience working as a data, product, growth or business analyst, with a track record of owning a KPI framework end to end
- Strong knowledge of acquisition, activation, engagement, retention and customer lifetime value metrics, including channel attribution and cost per customer.
- Abil