Tech & Engineering
Connect people, technology and transformation. Enable lasting change across banking operations.
The Role
At Capco, we're looking for an experienced Organizational Change & Transformation Lead to play a pivotal role in a major Enterprise Technology Asset Management (ETAM) transformation for a leading Tier 1 Canadian financial institution.
This is a high-visibility, client-facing opportunity to shape and coordinate organizational change, technology adoption and operational readiness across five interconnected workstreams, ensuring that new capabilities, processes and operating models are successfully embedded across the organization.
You'll work at the intersection of people, technology and business transformation, partnering with senior stakeholders, technology teams and delivery partners to support the implementation and adoption of ServiceNow, Configuration Management Database (CMDB) capabilities and Technology Asset Lifecycle Management (TALM).
A key focus will be enabling successful Build-Operate-Transfer (BOT) transitions, ensuring that teams have the knowledge, skills, processes and confidence needed to take ownership of new capabilities and sustain them within business-as-usual operations.
We're looking for someone who brings more than traditional change management expertise: someone who can build trusted relationships, navigate complex stakeholder environments and translate transformation objectives into meaningful, measurable and lasting change.
What You’ll Do
Shape and coordinate organizational change and Build-Operate-Transfer activities across five ET